Tech Help | Help Desk & Tips | Device Drivers | Software Downloads | Bug Fixes | Viruses | Spyware | Security | Hardware | Dell | Apple | HP | Linux | Maintenace Lists


Tech Help

Help Desk & Tips

Anand Tech reviews, news Windows tips including quick fixes for many of Windows annoying habits. information assembled by actual users of Microsoft Windows.

Black Viper Windows 2000/XP service configuration, which ones you need and which ones to disable for faster computing

Brian's Buzz Windows Tips Search Engine, windows tips

Bug Me Not log on information for many sites. Generic account names and passwords allow you to log on to many sites without having to register and give out personal information. Changes frequently.

Internet FAQ Archives the name pretty much says it all

Internet Traffic Report up-to-the-minute internet traffic world-wide

Device Drivers

Software Downloads

FileHippo is the best organized file download site for repetitive downloads.

Version Tracker thousands of patches, especially good for shareware

Lost Passwords lost password recovery tools. Is nothing secure? Probably not if someone has $350 and a desire to crack your password. and enter a five digit number for free programs that will run on a thumb drive

Do It Yourself Organizer downloadable forms

Bug Fixes


AVAST great free anti-virus program with lots of options.

Central Command


Avira igh

AVG Grisoft Anti Virus free virus scan, and virus removal tool. Free for personal use. Highly recommended.

McAfee one of the best known anti-virus programs. The site has many additional free features.

  • Free Scan free virus scan
  • Internet Speed Test a quick test of your internet connection speed, just click to test, nothing to download
  • Virus Map
  • Stinger, a great free virus removal tool that removes about 40 varieties of recent viruses



Symantec, Symantec free virus scan

Trend Micro. Trend Micro virus map interactive virus map. Online virus scan will remove some infections.

Virus Test File Eicar (European Institute for Computer Anti-Virus Research) offers a free small file that verifies that your anti-virus software is working. It is not a virus but the software makers have all incorporated it into their virus definitions.

General information about viruses from



Comodo can be preconfigured for existing benign programs, unlike the free version of Zonealarm.


AdAware from Lavasoft is one of the original and still one of the best ad-ware and spy-ware removal tools. Catches some spy-ware that spybot misses.

N.B. there is a similar site which is not the Lavasoft site

Spybot This is a multi-faceted tool for removing ad-ware. In addition to checking for problems to remove existing ad-ware, also use the immunize feature to block new pernicious downloads and also instal the "bad download blocker" for Internet Explorer ( if you still use that old browser). In the tools section there are more utilities including one to add ad site to your Hosts file.

Spy Sweeper free scan-only

Spyware Doctor free scan-only

Help if you are infected



bleepingcomputer You have to sign up for an account but it is free. Useful discussions.

Pest Patrol spyware and adware info, online scan for pests. You have to sign up for an account but it is free. Useful discussions.

The Counter Exploitation Organization has dummy files for enabling ad-ware dependant software, privacy tools.

Steve Bass's Favorite Malware Stoppers


Electronic Privacy Information Center Links to privacy tools including the EPIC Online Guide

to Practical Privacy Tools

Symantec Security Checker scans your system for weaknesses

Microsoft Baseline Security Analyzer

checks Windows 2000 and up for system misconfigurayions, also checks Office

"As part of Microsoft's Strategic Technology Protection Program, and in response to direct customer need for a streamlined method of identifying common security misconfigurations, Microsoft has developed the Microsoft Baseline Security Analyzer (MBSA)."

"MBSA Version 1.2 includes a graphical and command line interface that can perform local or remote scans of Windows systems. MBSA runs on Windows 2000, Windows XP, and Windows Server 2003 systems and will scan for common system misconfigurations in the following products: Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003, Internet Information Server (IIS), SQL Server, Internet Explorer, and Office. MBSA 1.2 will also scan for missing security updates for the following products: Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003, IIS, SQL Server, IE, Exchange Server, Windows Media Player, Microsoft Data Access Components (MDAC), MSXML, Microsoft Virtual Machine, Commerce Server, Content Management Server, BizTalk Server, Host Integration Server, and Office".


Synaptec Batteries, MouseBall, Logic boards, etc. 800 617 7865





HP printer drivers

Hewlett Packard Printers tech support

800 752-0900

208 323-2551


Ubuntu distribution "Ubuntu is a community developed, linux-based operating system that is perfect for laptops, desktops and servers. It contains all the applications you need - a web browser, presentation, document and spreadsheet software, instant messaging and much more."

Maintenace Lists


You should look so good and have your own radio show. The Tips Archive has some valuable tips but it's organized by very broad categories.

primers, tweaks

Photoshop tutorials

“troubleshooting solutions for the macintosh”

tutorials and utilities

Sam Spade

many tools for internet sleuthing


Museum of Hoaxes

catalogs hoaxes

on the lighter side

baseball statistics

rate films and get movie recommendations

Wilson& Alroy’s Record Reviewrecord reviews from the 60s to the 90s



search by artist,album,song, style, even by label for most current albums

music metasearch

3,000 books from the national academy of science

pretty good, but maybe not the best, math and sciece reference site.

Microsoft Security

microsoft order free CD

microsoft security site

Virus Scans



Cell phone "field test mode" for some phones.

SMAC lets you modify your MAC address for wireless adapters.

Firefox Extensions

FEBE saves your extensions and user preferences for transfering to other PCs.

Allpeers sets up folders for file sharing. The easiest way to share files of any type with anyone.

Firefox and Google Tweaks

Paste this URL into the address bar, then make a toolbar link for cookie free googling

You can change safe=on to safe =off if you like.

enable right clicking if disabled


Must Have Software


AVG or Avast anti virus





Google Toolbar

Google Desktop

Windows XP Tweaks

Fresh UI

Microsoft Power Tools

Tweak and tune

Tech Help

Data Doctors Answers to computer problems sorted by categories. good FAQ on all internet speed issues.

Internet tweaker


AntiOnline offers free accounts for security discussions, downloadable programs and security related text files

Computer Security Response Center has Automatted Security System Evaluation Tool (ASSET)

Dave Dittrick is a Senior Security Engineer for the University of Washington. He has many links to high level security topics

Hacker Whacker runs a security scan on your computer (with your permission, but you must send them a valid email address), seems similar to, but more extensive than Gibson Research's scan.

This web site is devoted to what stinks about computer products (hardware, software, web sites)

Getting Tech Help


Help Desk

My Help Desk Some free, some fee based computer support help.

SMARKA Free Tech Help! Tips on all makes of Copiers, Fax, and Printers. Technician's Bulletin Board

Library of Answers That Work

Major Geeks Message Board

Sam offers network tools, tutorials and help files about the internet, e.g. Reverse DNS, Whois, Traceroute.

Rob's security & Privacy Page

List of Device Drivers

Driver user name drivers, p*ssword all

Download Sites


PC Magazine great utility downloads. Now a pay site

PC World more utilities, reviews, top ten lists

Large collection of relevant, PC-oriented software updates Web building download site



Software Sites automates the endless patching of Microsoft's Swiss cheese. Use it in conjunction with Internet Explorer's Windows Update (Tools, Windows Update)

Memory tester


xteq systems X-Setup

Bug Fixes and Software Patches and Updates


The File Extension Source, a searchable database of file

extensions and programs that use them.


Gibson Research


Check before you download: Spychecker is a database that indexes almost a thousand software titles using spyware or adware.


A free utility from the Privacy Foundation that detects "web bugs," code that can

be attached to "invisible" web graphics on a web page and used to track your

browsing activity.

SpywareInfo Articles, links, resources and other useful information to protect yourself from

spyware or remove it if your computer is already infected.

Purchasing Hardware & Supplies

Cyberguys good stuff cheap, mouse balls, tyvek sleeves, $2.00 mice


Dell Tech Support

1 800 234-1490

Dell Disk Diagnostics Ctrl - Alt - D

Additional Dell Links
Ask Dudley! @ [ ]
__ Get instant answers to technical support and customer service questions.

Fix-It @ [ ]
__ Applications designed to help you diagnose and solve technical issues with your Dell system.

Customer Services @ [ ]
__ Get non-technical assistance with your order or account.

Learn @ [ ]
__ Explore information from Research & Development to technical specifications.

Gigabuys.Com @ [ ]
__ Gigabuys by DellÆ. Gigabuys has thousands of products from today's favorite manufacturers.

@ [ http://WWW.PCGUIDE.COM ]



Getting Tech Help



Version Tracker


Version Tracker

Direct Education Support 800 800 2775
1 800 APL CARE

Apple's OSX site

Main OSX site

Apple Education's website

Mac OSX support top support questions, list of latest updates

 An Introduction to Mac OS X Security

Printer description files

Apple Care Site Index


Apple Manuals


OSX Help

MAC OSX Management and Software Tips excellent set of How To's ... on setting up netboot and restore images

Seacoast Mac Our friends in New Hampshire have a great list of apple sites, help sites, troubleshooting sites.

OSX Basics compiled by Sasha Harris-Cronin Some good basic information including "Where is it now?"

Stamford University upgrade guide

Stamford University upgrade considerations

SMB (Server Message Block)or CIFS (Common Internet File System)

a lightweight protocol designed to allow the sharing of files and printers in a small network.

What Process is running? from Westwind (thanks Bill M.)

OSXFAQ Lots of updates and links including an OSX Tutorial

Adobe Acrobat minimum secure versions 6.0.6, 7.0.9, 8

Batteries etc

Unix software

Freshmeat is Unix software, not what you might be expecting, honest. and enter a five digit number

OBD On Board Diagnostic codes for 1996 and after automobiles

Library Main Page